Privacy Policy

Effective Date: September 1,2025

At Gems Bhutan Travels ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or travel services.

1. Information We Collect

- Contact Details: Name, email address, phone number, postal address
- Travel Information: Passport copies, travel preferences, dietary requirements
- Payment Information: Bank or transaction details (note: we do not store credit card info)
- Technical Data: IP address, browser type, referring pages (for analytics)

2. How We Use Your Information

- Process travel inquiries and bookings
- Obtain necessary visas and permits
- Communicate trip updates and confirmations
- Customize your travel itinerary
- Improve our website and services
- Comply with Bhutanese legal and tourism regulations

3. Information Sharing

We may share your information with:
- Bhutanese government agencies (for visa and permit processing)
- Airlines, hotels, and service providers involved in your trip
- Our trusted partners who help facilitate your travel
We never sell or rent your personal data.

4. Data Security

We implement appropriate technical and administrative measures to protect your personal data from unauthorized access, loss, or misuse. Access to your data is limited to authorized personnel only.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or to comply with legal and accounting obligations.

6. Your Rights

You may:
- Request access to your personal data
- Ask us to update, correct, or delete your data
- Withdraw consent to use your data (where applicable)

To do so, please contact us at gem@gemsbhutantravels.com

7. Cookies and Analytics

Our website may use cookies and third-party tools (like Google Analytics) to enhance user experience and track website performance. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

For any questions or concerns regarding your privacy, please contact:

Gems Bhutan Travels
Email: gem@gemsbhutantravels.com
Phone: +975 77888899
Website: www.gemsbhutantravels.com