Our Team

Gem Tshering, Founder & CEO

Before founding his company in 2012, Gem worked as a tour guide and trip leader for National Geographic Expeditions (GeoEx), USA, and Yangphel Adventure Travel, Bhutan. During this time, he met Mr. Thomas L. Brunner and Mrs. Kathleen N. Brunner from Massachusetts, USA, who generously sponsored his MBA at Eastern University, Pennsylvania.

After completing his studies, Gem returned to Bhutan and served in various roles with the World Food Programme, Save the Children USA, World Wildlife Fund, the Guide Association of Bhutan, and TashiCell, Bhutan’s only private telecom provider.

As someone deeply shaped by the tourism industry, Gem is passionate about serving guests with humility and care, always striving to ensure they enjoy a truly unforgettable Bhutan experience.

A man with black hair wearing a multicolored plaid shirt against a white background.

Norbu, Director

Before joining Gems Bhutan Travels, Norbu worked as a chef at Amankora, Bhutan. He is fluent in Chinese and has successfully guided numerous Chinese tour groups throughout the country. Outside of work, Norbu has a deep appreciation for nature and enjoys capturing the beauty of Bhutan’s mountains and valleys through photography.

A woman with short black hair, brown eyes, and a light complexion, wearing a black robe with a patterned brown collar, against a plain white background.

Neten Wangmo, Operations Manager

Neten, a Bachelor of Arts graduate from Sherubtse College, manages operations at Gems Bhutan Travels. Known for her attention to detail and positive outlook, she brings valuable experience in both management and technology. She joined GBT in 2023.

A woman with shoulder-length dark hair wearing a blue patterned blouse is sitting at a wooden desk with a Dell laptop, a purple mug, a black phone, and various electronic devices. Behind her, there is a wooden cabinet with a printer and other office supplies, and yellow curtains in the background.

Karma Dema, Finance Manager

Karma Dema joined Gems Bhutan Travels in 2013 and oversees all financial matters of the company. With a strong aptitude for numbers, she ensures accurate bookkeeping and timely tax filings. Karma holds a Bachelor of Business Administration in Finance from Gaeddu College of Business, Bhutan.

A woman standing outdoors near a large rock formation, with prayer flags hanging in the background and a mountain landscape with trees under a clear blue sky.

Sherab Zangmo, Chief Tour Guide

Sherab joined Gems Bhutan Travels in 2015 as the Chief Guide. A TCB-certified tour guide, she has over 10 years of experience in Bhutan's tourism industry and has led numerous international groups across the country, including remote and less-traveled areas. She holds a Bachelor of Arts in Mass Communication from a college in India. Beyond guiding, Sherab enjoys reading and writing in her free time.

Rinchen Yangzom, Adminstrative & Liaison Officer

Rinchen Yangzom joined Gems Bhutan Travels in 2014 and manages the administrative operations of the company. She oversees logistics, transportation, visa processing, and other key administrative tasks, ensuring everything runs smoothly. With a strong attention to detail, Rinchen brings efficiency and organization to her role. She holds a Bachelor of Commerce degree from Royal Thimphu College, Bhutan.

Portrait of a man outdoors with trees and parked cars in the background

Dorji, Driver

Dorji, a high school graduate with over 10 years of driving experience, joined Gems Bhutan Travels in early 2013. As a certified and licensed driver, he ensures the safety and comfort of our guests at all times. Known for his caring and friendly nature, Dorji is consistently appreciated and loved by those he serves.